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Imagine being able to schedule your consultation through SUS without facing long lines, without spending hours on the phone and, best of all, without even leaving home? Sounds like a dream, right?
But thanks to this app launched by the government, this reality is at your fingertips!
In this article, we will present everything you need to know about this innovative tool, showing how it promises to facilitate and speed up access to public health. So, grab your smartphone and come with us on this discovery!
Digital transformation in the healthcare system
We live in an era where our cell phones have almost become an extension of our bodies, right? We use them to do everything from grocery shopping to work meetings. But have you ever stopped to think about how this digital wave is also transforming the way we take care of our health?
There was a time, and it wasn't even that long ago, when check exams or schedule appointments It used to be necessary to go in person to a clinic or hospital, face queues and wait for hours. But, just like other areas of our lives, the healthcare system is being renewed by technology.
With digital advancements, a wealth of health information is now at our fingertips. Test results, medical history, prescriptions, and even virtual consultations have become possible thanks to platforms and apps.
This means more comfort for patients, who no longer need to travel to obtain information or basic services.
In addition to practicality, the digital transformation brought with it a great ally: information. Today, with just a few clicks, we can read about symptoms, diseases, treatments and even find specialists. Of course, it is always important to be careful and discerning when searching for medical information on the internet, but the ease of access is undeniable.
Another positive aspect of this digital revolution is the connection between doctors and patients. Applications and platforms allow healthcare professionals to maintain closer and more direct contact with their patients, optimizing treatments and follow-ups.
The challenges of traditional scheduling in the SUS
If you ever needed schedule an appointment or exam through the SUS, you may have a story or two to tell. The traditional scheduling system, before the digital era, presented several challenges that often made the experience tiring and exhausting.
One of the biggest challenges faced was, without a doubt, the long lines. Many people arrived before sunrise and waited for hours, often with no guarantee of getting the appointment they wanted.
How many times have you heard of someone who, after hours in line, discovered that a document was missing or that the desired doctor was not available that day? Lack of clear information and accessible was a frequent barrier.